A procedure is a
Process having a series
of instructions and steps that
You have to keep going.
Easy reading is a format that simplifies information so that everyone can read and understand it, including people with difficulties of understanding.
Channels of attention and guidance
Version in easy reading
© European logo for easy reading: Inclusion Europe. More information:
Index of contents
Information of the different channels
If you have questions about procedures, procedures, Calls and on general procedures with the public administrations, you can consult us through the care channels.
Offices of information and attention to the citizen
The Ministries and their agencies, the Autonomous Communities and the Municipalities have offices for information and attention to the citizen.
In them you can ask for information, more general or more specific, depending on the type of office.
You can use the office search engine to find the nearest office.
In addition, the PAGe has its own Care and Information Office.
Telephones of attention
The public administrations have general attention telephones that attend to citizens’ queries and send them to the corresponding service.
These phones are:
In the General Administration of the State:
In the Autonomous Communities:
- Telephone from your Autonomous Community
In the municipalities:
- Telephone of your City Council
Websites and Care Boxes
An electronic headquarters is a
Web page of a
public administration
Citizenship Can
Have Access to the Procedures
ESA Electronics
administration.
You can consult general information about the services of the different public agencies on their web pages and electronic headquarters.
You also have a Attention Box, which is a section of the website where you can send your queries.
You will find the websites and electronic offices of the public administrations in the Directory of public websites section of the PAGe website.
In addition, you will find the link to the website, the electronic headquarters and the mailbox of each Ministry in its directory.
- Access the directories.
In the PAGe we have a mailbox of our own attention.
Social networks
Many public agencies have social networks.
In all of them you can find out about the latest news thanks to their publications.
You can also make queries or suggestions on many of them.
On a regular basis, you will find access to their social networks on the main page of the websites of each agency.
In the PAGe we also have social networks.
These are:
- YouTube
