Last update: 09/27/2024
Last update: 09/27/2024
we recommend that, before formulate your query, check the information that we show you below.
The mailbox is a mailbox through which administrative information of a general nature and attention to the citizens is provided, as established in the Royal Decree 208/1996, 9 February, which regulates the services of administrative information and attention to the citizen.
Through this mailbox you can send us your questions and doubts in your relationship with the Public Administrations about the procedures, procedures, calls and, in general, about administrative procedures, as well as your suggestions on this web portal.
Through this mailbox no particular information is provided, that is, the information referring, among others, to the status or content of the individual files of each person. Such information must be requested from the records management unit.
Nor is there any information on the underlying legal relations between individuals, which fall within the scope of application of Private Law.
The information provided will always be based on official data and sources, Not involving in any case normative interpretation.
You can make your appointment 24 hours a day any day of the year.
The consultations received are attended from Monday to Friday, except holidays applicable to the municipality of Madrid.
You can consult the personal data protection policy of the General Electronic Access Point (PAGe) in its Privacy Policy.