Details of the event
📅 Date: 19 May 2026 (Tuesday)
🕛 Time: 16:30 - 18:00 h
Modality: face-to-face (capacity: 12 people)
📍 Place: Office of Information and Citizen Services (OIAC)
C/ Francisco Gervás, 7, 28020 Madrid.
Exceptionally, the workshop will be accessed by the C/ Poet Joan Maragall, 41.
📝 Event completed
Object of the workshop:
The day is linked to the opening of a New Office of Attention to Citizenship without an Appointment, conceived as a space aimed at improving proximity, accompaniment and assistance to citizens.
The proposed workshop aims to improve the access of the elderly to the administrative services of the General Administration of the State.
Format: The format will be interactive, with questions, answers and discussion.
Recipients: Citizenship, especially older persons.
Head of the organization: General Subdirectorate of Transparency and Citizen Services. Directorate General of Public Governance. Secretary of State for the Civil Service. Ministry for Digital Transformation and Public Service.
Registration
📝 Event completed
Programme
- How do I identify myself digitally with the Public Administration?
- How do I receive electronic notifications from the Administration?
- How do I submit a letter to the Administration electronically?
- How do I authorize people to act on my behalf?
- How do I find a face-to-face office?
- Resources offered by our web portal aimed at citizens to ensure inclusive care.
- How do I request a prior appointment for a service?
- How do I file a complaint or suggestion with the Administration?
- How do I consult my data held by the Administration and receive notices?
Learn more about the SAA 2026
For more information, see the page of the Open Administration Week 2026