Last update: 04/21/2026.
Our Office of Information and Attention to Citizenship
Index of contents
What do we offer you?
Our Office offersinformation, guidance and attention to citizens about services and procedures in general of the General Administration of the State.
We also offerregistration at Cl@veand modification of registration data (phone, email).
Prior appointment
The attention in this office is provided without the need for a prior appointment, both for information and for key registration.
Optionally, you can request a prior appointment for registration in Cl@ve across this page , selecting scope "Madrid", office "Administrative Information Center, Francisco Gervás, 7, Madrid" and processing "Cl@ve".
Timetable and address
Timetable
From Monday to Friday from 9:00 to 14:30 h.
Address
Francisco Gervás Street, 7. 28020 - Madrid
Access for people with reduced mobility by calle Poeta Joan Maragall, 41.
How to get there:
- Metro: Cuzco, Tetouan
- Buses: 5, 11, 27, 40, 147, 149.
More information
Article 6 of Royal Decree 208/1996, 9 February, which regulates the services of administrative information and attention to the citizen.
In this video, made on the occasion of the anniversary of the opening of the office in the neighborhood of Chamberí in 2018, you can see examples of the services we provide:
"The Administration open to the elderly" (May 19, 2026)