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Las Public Administrations They are the agencies and entities of a country that offer the public services that citizenship needs, such as taking your passport or registering.
For example, a City Council or the Ministry of Health.
They are 2 websites that serve to relate to the Administration via the Internet.
Internet Portal
It is the website of an Administration. It has information about that Public Administration.
It is the place to which you can enter without a key or password to consult information of interest.
Electronic headquarters
It is the website where you can make procedures and procedures through the Internet.
For example, submit an application to request a grant.
Most of the time, you can access the electronic headquarters of a Public Administration through its internet portal.
One legal person It is a company, entity or a group of people who share responsibility.
One selective process It is a set of tests that must be passed to get a public place of employment.
You can choose how you want to relate to the Public Administration. You can do it in person or through the Internet.
But some people are forced to relate electronically with the Public Administration.
These people are the ones indicated by the Article 14 of Law 39/2015 .
For example:
Yes, the Administration helps people who have some difficulty in performing electronic procedures.
For example:
The Administration offers help of 2 types:
It involves teaching people how to use electronic media to do the management or processing they need.
The Administration gives this help to all people who ask for it.
It can be ordered in the offices, by phone or through the Internet.
Click here to access more information.
If you need it, a person who works in the Administration does the procedure for you.
This is called assistance through an authorized official.
Persons who are obliged to interact with the Administration by electronic means are not entitled to this assistance.
Para realizar trámites por medios electrónicos debes tener algún sistema de identificación electrónica.
These systems allow the computer to recognize your data and let you make arrangements through the Internet.
Check out our 'Electronic Identification' page to learn more about this topic.
Once you have started the process, choose the way in which you want the Administration to communicate with you.
One resolution is the decision of a Public Administration.
One notification It is important information about new developments in your processes and procedures. For example, your request has already been resolved.
The Administration will contact you to communicate the resolution or to ask you for more documents if necessary.
Check out our page Notifications or our page 'How to perform a procedure' to know more about this topic.
El public sector They are the institutions and bodies that depend on the State and public administrations.
Regular It is defining how a task or function should be done and with which rules.
The following laws and regulations regulate how it should work public sector by electronic means:
