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How to carry out procedures

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Las Public administrations
Are the agencies or entities
from a country offering the services
publics in need of citizenship,
how to get your passport or
register. For example, a
City Council or the Ministry of Health.

One resolution is the answer that
gives public administration to one
request or a procedure that you do.

One physical person It's a real one.

Oppose is to participate in a process
selective to get a job
I work in Public Administration.

One notification is information
Important about what’s new in your
Processes and procedures. For example,
That your request has already been resolved.

General information

In this section you can know the steps you have to follow to solve your affairs with a public body.

La Public administration It is guided by administrative law.

Administrative law is the set of rules that explain how the relationship between citizenship and public administration should be.

This means that the public administration cannot act in an unfair or abusive manner or according to its wishes. It has to act according to administrative law.

This gives the guarantee that your affairs with a public body will be treated fairly and legally.

If you are not satisfied with the resolution That you receive from a public body, you can claim.

Most of the time, citizens can do all their paperwork in person and electronically.

It may be that you have the obligation to do your paperwork electronically. For example, companies, entities and some physical person They are required to do the paperwork electronically.

It can also happen that a procedure can only be done electronically. For example, if opposition.

In the same way, there are procedures that can only be done in person.

In the next section you will find more information on the subject.

You can receive the notifications of the Public Administration in paper and electronic form.

In the following sections, you can consult more information about all this.

In the menu sections 'Procedures and Electronic Services' You can consult information about the procedures that exist. This menu is at the top of this page.

One WebChat It is a space on the Internet where you can chat with another person. It’s similar to WhatsApp.

Procedures in person

To do a face-to-face procedure, you can submit your application at the registration offices.

There are some procedures that can only be done in person. For example, renew the ID card.

In order for face-to-face procedures to be done more quickly and efficiently, public administrations offer pre-appointment systems.

For example, renew your ID, obtain your passport or driver’s license.

You can get more information and consult your doubts in the following resources:

Click on the resource that interests you to get more information.

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Procedures in electronic form

You can obtain information and make procedures electronically in the electronic headquarters of the public body in which you carry out the procedure.

You can get more information and consult your doubts in the following resources:

Click on the resource that interests you to get more information.

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Notifications

Check out our website on notifications for more information.

Companies

To find out more about the procedures that exist, you can access the Companies section.

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