In this section you can know the steps you have to follow to solve your affairs with a public body.
La Public administration It is guided by administrative law.
Administrative law is the set of rules that explain how the relationship between citizenship and public administration should be.
This means that the public administration cannot act in an unfair or abusive manner or according to its wishes. It has to act according to administrative law.
This gives the guarantee that your affairs with a public body will be treated fairly and legally.
If you are not satisfied with the resolution That you receive from a public body, you can claim.
Most of the time, citizens can do all their paperwork in person and electronically.
It may be that you have the obligation to do your paperwork electronically. For example, companies, entities and some physical person They are required to do the paperwork electronically.
It can also happen that a procedure can only be done electronically. For example, if opposition.
In the same way, there are procedures that can only be done in person.
In the next section you will find more information on the subject.
You can receive the notifications of the Public Administration in paper and electronic form.
In the following sections, you can consult more information about all this.
In the menu sections 'Procedures and Electronic Services' You can consult information about the procedures that exist. This menu is at the top of this page.