Easy reading is a format that simplifies information so that everyone can read and understand it, including people with difficulties of understanding.
© European logo for easy reading: Inclusion Europe. More information:
Las Public Administrations They are the agencies and entities of a country that offer the public services that citizenship needs, such as taking your passport or registering. For example, a City Council or the Ministry of Health.
The General Electronic Access Point
It's a website
of the General State Administration.
From now on we will call it PAGe.
In the PAGe you will find information
on how it works
and the state is organised
and of Public Administrations.
La citizenship It is the group of people who live together in a country or territory.
The PAGe was created to facilitate the access of the citizenship at Public Administrations.
The PAGe gathers in a single website the information on the Public Administrations and the administrative services that are distributed in different web pages.
One Mailbox of attention It is a service of a website where you can make inquiries.
One webchat It is a space on the Internet where you can chat with another person. It’s similar to WhatsApp.
In the PAGe you will find:
For example, Ministries, Autonomous Bodies, Autonomous Communities, Municipalities or Administrations of the European Union.
You can also call the phone 060 or write through social networks.
One administrative record They are the documents that are created when you make a procedure with a Public Administration and that explain how that procedure has been done and the result.
One notification It is important information about new developments in your processes and procedures. For example, your request has already been resolved.
Here you can learn about the laws and regulations that explain the organization and operation of the PAGe.
Keep in mind that laws and regulations have long names and can be complex.
You may need some time to read this section.
The Ministry for Digital and Civil Service Transformation owns and manages the PAGe website. This means that you are responsible for maintaining and servicing it.
We inform you about the offices of information and attention to the citizenship that you have available.
We inform you about the general attention telephones of the Public Administrations.
We inform you about public web pages.
Many websites have attention boxes.
We inform you about social networks of public administrations.
Many respond to your queries.
You can also use them to keep you informed.
We publish the news and news of the Public Administrations that are of interest to the citizens.
Subscribing to a newsletter or other publication means asking for that publication to be sent to you each time a new one is published.
A newsletter is a type of magazine where an organization or entity reports on its news and news.
A grant is a public aid to do an activity of interest. For example, to make a project or improve your company.
We offer you a public job search engine.
You can subscribe to our job newsletter, which is published every 7 days.
If you want, we send you personalized alerts to your email.
In addition, you can download our public employment application on your mobile.
You can also sign up for selective testing by the General State Administration through the IPS app.
We offer you a search engine for grants, grants, scholarships and prizes.
You can subscribe to our newsletter of grants, grants, scholarships and prizes, which is published every 15 days.
If you want, we send you personalized alerts to your email.
In addition, you can download on your mobile, our application of grants, grants, scholarships and prizes.
One procedure It is a process that has a set of instructions and steps that you have to follow.
Son procedure and services through which citizens make applications to Public Administrations.
For example, applying for a scholarship or obtaining a DNI.
In the PAGe we inform you and help you with your procedures, as a person or as a company.
We inform the citizens about the procedures they must do throughout their lives and we organize them by topics.
For example, health or education.
We offer a search engine for procedures and guides to make the procedures more frequent.
We also inform professionals, companies and freelancers about the procedures that interest them.
Through the PAGe you can access the most frequent electronic services.
For example, consult your working life or get an electronic certificate.
In the Citizen Folder you can consult your files, your procedures and your personal data.
One directory It informs about the departments and areas an organization has and how they relate to each other.
One organisation chart Inform about the people who work in an organization, their positions and how they relate to each other.
In the PAGe you can access to:
We also explain to you how the State works, the Public Administrations and the European Union.
Any person, association and organization can participate when standards are created.
In the PAGe you will find the web pages that the Ministerial Departments have created for this.
It is a website that provides information and advice on the rights of citizens and companies in the European Union.
The Single Digital Gateway was created to facilitate citizens and companies that can exercise their rights in the European market In a simple and accessible way.
It offers you information, advice and help and allows you to deal with issues of the European Union.
You can access their services through the TuEuropa website.
Through the PAGe Mailbox, you can consult general information and clarify doubts about procedures or any action and procedure of the Public Administrations.
We cannot provide information about your particular dossiers.
You can also check questions about the PAGe
In You can call the telephone 060 to receive information about the services and procedures of the General Administration of the State.
Through the WebChat we give you information and help about the electronic services of the PAGe.
Through the WebChat you can not make procedures, you can only ask for information.
You can inform yourself, consult questions or communicate with us through our social networks.
Our networks are:
You can also subscribe to our YouTube channel and watch the videos we publish.
Follow us to stay informed!
