Last update 06-02-2024

Services provided through national emergency numbers (112)

Content

Access to emergency numbers

In Spain, as in the rest of the European Union, the emergency services, including health and other services (accidents, situations of risk, etc.), can be accessed via the single emergency number 112.

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Emergency number

In Spain, 112 is the general number for contacting the emergency services.

There are other specific numbers, with national coverage, for specific kinds of emergencies (for example, public safety), but using 112 has some advantages:

  • It covers all kinds of emergencies (health, accidents, situations of risk, etc.).
  • It works in the whole of Spain.
  • Calls are free, from both landlines and mobiles.
  • Calls can be made from mobile phones even when they are blocked, when the SIM card is inactive, or there is no coverage from the mobile phone provider.

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Access to the service

The number to dial is always the same: 112. There is no need for national area codes, even when calling from a foreign mobile.

Although there is a single number for the whole of Spain, the autonomous communities provide the call services. There are 19 different services, and each service responds to calls within its own autonomous community or city. You can find more information on the administration of autonomous communities in Spain in the links on this page.

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Features of the service

Although the call services differ, and may use different protocols and systems for managing incidents, they all have high quality standards for responding to emergency calls and ensuring response times of a few seconds.

You can consult additional information on each 112 service in the autonomous communities(Abre en nueva ventana) .

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Information for each Autonomous Community

Mapa de España con comunidades autónomas Acceso al servicio de Andalucía (Abre en ventana nueva) Acceso al servicio de Balears, Illes (Abre en ventana nueva) Acceso al servicio de Canarias (Abre en ventana nueva) Acceso al servicio de Cantabria (Abre en ventana nueva) Acceso al servicio de Castilla y León (Abre en ventana nueva) Acceso al servicio de Castilla-La Mancha (Abre en ventana nueva) Acceso al servicio de Cataluña (Abre en ventana nueva) Acceso al servicio de Ciudad de Melilla (Abre en ventana nueva) Acceso al servicio de Comunitat Valenciana (Abre en ventana nueva) Acceso al servicio de Extremadura (Abre en ventana nueva) Acceso al servicio de Murcia, Región de (Abre en ventana nueva) Acceso al servicio de Navarra, Comunidad Foral de (Abre en ventana nueva) Acceso al servicio de Rioja, La (Abre en ventana nueva) Andalucía Balears, Illes Canarias Cantabria Castilla y León Castilla-La Mancha Cataluña Ciudad de Melilla Comunitat Valenciana Extremadura Murcia, Región de Navarra, Comunidad Foral de Rioja, La

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Authority responsible for the information

Ministry of the Interior
Directorate-General for Civil Protection and Emergencies

Authorities responsible for the 112 service in each autonomous community